FAQ

How do I enroll for the course?

 

The entire process is already explained in the pictograph. There are two methods of getting the course ordering it offline or online subscription and viewership.You can simply click on the demo videos, decide which subjects you would like to enroll for and click on the buy link, choose your option either online or offline.Currently we offer only offline enrollments. Once you enroll for the course, you will be directed to the payments page. You can choose any of the options and the video CD/Pendrive will be delivered to you in 8 working days

 

Can i download/copy/save this videos ?

 

No.Videos cannot be downloaded or saved or copied to the system

I paid for a course but i am unable to view the videos or have not received a delivery

 

You can email us at contact@graduateguru.in or call us at  +91 9987 902 904

Can i share/transfer this videos with my friends ?

 

No. The CDS and pendrives videos are not transferable to friends. These video CDS and Pendrives come with a limitation on viewership hours.The more you use the lesser your time remains.

 

I have a doubt whom to ask

 

You can always post your course related doubts in forum / experts. You can always email your doubts to us a contact@graduateguru.in and our teachers will be available to solve your doubts. Occassionally, we will also have webinars in which our teachers will give you a reivision and solve your doubts over the internet.

Do you provide notes ?

Materials will be sent across with the courier in the offline format for few mentioned subjects on the site.

Are the videos same quality as shown in demo ?

Yes. Original videos are larger in size then demo video. They use approx 75% of your screen space.

What are the mode of payments ?

Credit cards(except mastercard) , net banking(all major banks), debit cards(all major banks) and direct cash/cheque/neft deposit are the modes of payment available currently.

Do you accept offline payment ?

 

Yes. You can make a cash deposit in our bank account. Currently as a part of our introductory offer, Cash on delivery option is also available.

 

Can I buy your CDs/ Pendrives from any book store?

 

Currently no. But we are in the process of forming channel partners whereby our products will be available at your nearest bookstores

 

My bank is not listed in your payment page

 

You can opt for offline modes of payment viz cash/cheque/neft deposit.

Can i cancel my subscription ?

No you cannot cancel your subscription

My net is slow how can i view videos ?

 

Of course you can view the video over slow internet connection too. All you need to do is click on the pause button and wait for sometime so that video can get buffered. Minimum recommended speed is 512 Kbps.

 

Can CCI coaching be viewed on mobile or tablet ?

 

Yes, you can access your classes through mobile and tablet also from anywhere & at anytime.

Chapters are missing from subject

Content call is taken by the teacher and its a editorial decision. Teacher add/delete a chapter and topic keeping in mind limited time that a student has and to keep the video to the point.

Is this a crash course or full course ?

All courses and details are available and their full description is mentioned on the description tab.

Are all the topics covered ?

Topics covered are mentioned in the index. Content call is taken by the teacher and its a editorial decision. Teacher add/delete a chapter and topic keeping in mind limited time that a student has and to keep the video to the point. We strongly suggest you to go through the index of topics before buying a subject. We do not entertain calls/emails related to content/editorial issues.

When does my subscription expire ?

Usually the subscription is for six months for a semester package and one year for a yearly package, but please check terms and conditions of each subject below the subject details or speak to our counselors on 1800- 3000- 0505 / 088803-2003 to inquire about subscription duration.

Do i need extra hardware to view the videos ?

Not exactly. For better audio and concentration you can use a headphone.

How many hours can i view the videos ?

 

Number of hours depends on each subject as the length of each subject vary. Usually you can access each subject twice or more than twice. we would like to assure you that you will not feel non-sufficiency of the time and you will get ample time to revise and even to keep few additional hours for your exam days. Please check number of hours available for each subject in subject details.

 

How many times can i revise a subject ?

 

Usually you can access each subject twice or more than twice. we would like to assure you that you will not feel non sufficiency of the time and you will get ample time to revise and even to keep few additional hours for your exam days. Please check number of hours available for each subject in subject details.

 

What are the discounts available ?

 

5% discount is available for each subject and 10% discount is available for each Semester in TY.B.Com/BAF/BMS. On purchase of whole year, both semester course of TY.B.Com/BAF/BMS a discount of 15% is provided.

What are the benefit of online coaching ?

The major benefit of online coaching is that it gives you the ability study from  anywhere anytime as per your convenience. It saves your travel time and gives you the flexibility to repeat viewing of lectures.

Do you have any questions, please feel free to ask?

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